1. Describe your problem:
2. Now, describe the problem accurately:
3. Speculate wildly about the cause of the problem:
4. Problem Severity:
A. Minor__
B. Minor__
C. Minor__
D. Trivial__
5. Nature of the problem:
A. Locked Up__
B. Frozen__
C. Hung__
D. Strange Smell__
6. Is your computer [...]
20. Tell the caller that you went online pretending to be a transvestite: Had cybersex with Eddie Murphy
19. “Still not used to this whole electricity thing, huh?
18. Proclaim your undying love.
17. Advise the customer to lick the power supply.
16. “So, what are you wearing?”
15. Constantly refer to caller as “Stupid Pumpkin.”
14. As you look up [...]
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